QGate Software Limited Reviews

Based on 506 reviews and 504 ratings our customers rate us 9.1/10.

    • 10/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?

    23 Jan 17 Add public reply

  1. Paul the support engineer was very helpful. – Please use the box below to give us a reason for your score.

    • 7/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?

    23 Jan 17 Add public reply

  2. Quick advice and problem solved – Please use the box below to give us a reason for your score.

    • 10/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?

    13 Jan 17 Add public reply

  3. Paul was very pleasant & helpful – Please use the box below to give us a reason for your score.

    • 9/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?

    13 Jan 17 Add public reply

  4. Response is fast and it can resolve the problem quickly. – Please use the box below to give us a reason for your score.

    • 9/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?

    16 Dec 16 Add public reply

    • 10/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?

    14 Dec 16 Add public reply

  5. The QGate team has always been very helpful – Please use the box below to give us a reason for your score.

    • 10/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?

    09 Dec 16 Add public reply

  6. Powerful product and excellent support. – Please use the box below to give us a reason for your score.

    • 9/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?

    07 Dec 16 Add public reply

  7. Helpful service as always – Please use the box below to give us a reason for your score.

    • 10/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?

    06 Dec 16 Add public reply

    • 10/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?

    25 Nov 16 Add public reply

    • 10/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?

    24 Nov 16 Add public reply

    • 10/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?

    16 Nov 16 Add public reply

  8. Very fast and friendly, efficient response. – Please use the box below to give us a reason for your score.

    • 8/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?

    06 Oct 16 Add public reply

  9. Prompt Response Understood Query Asked relevant question on first contact – Please use the box below to give us a reason for your score.

    • 10/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?

    29 Sep 16 Add public reply

  10. Always been eased with the support response. – Please use the box below to give us a reason for your score.

    • 10/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?

    26 Sep 16 Add public reply

  11. Suport was fast and efficient, resolved our client's issue in a very quick timeframe. Very happy with the fix provided. – Please use the box below to give us a reason for your score.

    • 10/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?

    23 Sep 16 Add public reply

  12. My issue was resolved but I don't know how. I am not sure about emailing people to fix there own IT issue? Jamie however was really good. – Please use the box below to give us a reason for your score.

    • 8/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?

    08 Sep 16 Add public reply

  13. Excellent support provided quickly – Please use the box below to give us a reason for your score.

    • 10/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?

    02 Sep 16 Add public reply

    • 10/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?

    01 Sep 16 Add public reply

  14. Always receive a fast and efficient service. – Please use the box below to give us a reason for your score.

    • 10/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?

    30 Aug 16 Add public reply

    • 10/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?

    30 Aug 16 Add public reply

  15. Excellent result as always – Please use the box below to give us a reason for your score.

    • 10/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?

    25 Aug 16 Add public reply

  16. Paul was very quick and efficient in coming back to me. He was very patient and understanding when I didn't understand something. – Please use the box below to give us a reason for your score.

    • 10/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?

    24 Aug 16 Add public reply

    • 7/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?

    24 Aug 16 Add public reply

    • 9/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?

    22 Aug 16 Add public reply

  17. friendly reactive support. What more shall I say. – Please use the box below to give us a reason for your score.

    • 10/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?

    22 Aug 16 Add public reply

  18. Prompt service, work done well. – Please use the box below to give us a reason for your score.

    • 10/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?

    17 Aug 16 Add public reply

    • Person’s avatar

      Thank you for taking the time to complete our survey, your feedback is greatly appreciated.
      --
      QGate Technical Services

      QGate Technical Services –

  19. The usual prompt action and speedy resolution to our issue. – Please use the box below to give us a reason for your score.

    • 10/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?

    09 Aug 16 Add public reply

    • 4/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?

    09 Aug 16 Add public reply

  20. Very helpful advice – Please use the box below to give us a reason for your score.

    • 8/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?

    28 Jul 16 Add public reply

  21. Very fast and on the point support. – Please use the box below to give us a reason for your score.

    • 10/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?

    27 Jul 16 Add public reply

  22. Very quick response from technical support. Very knowledgeable and helpful throughout installation and configuration. – Please use the box below to give us a reason for your score.

    • 10/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?

    21 Jul 16 Add public reply

  23. Swift reply and quick to update me on what was going on. Problem was resolved and explained. – Please use the box below to give us a reason for your score.

    • 10/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?

    21 Jul 16 Add public reply

    • 10/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?

    18 Jul 16 Add public reply

  24. Support is offered in a timely and professional manner and there is a real depth of knowledge. – Please use the box below to give us a reason for your score.

    • 10/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?

    15 Jul 16 Add public reply

    • 8/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?

    30 Jun 16 Add public reply

    • Person’s avatar

      Thank you for completing our survey.
      Please let us know what we can do to provide better service in the future.
      --
      QGate Technical Services

      QGate Technical Services –

  25. Logged a support call for our client where we received regular updates and follow ups from the support technician. We were provided updated resolutions from the technician despite already providing a solution to resolve the issue which was much appreciated. – Please use the box below to give us a reason for your score.

    • 8/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?

    27 Jun 16 Add public reply

  26. Prompt and knowledgeable assistance. – Please use the box below to give us a reason for your score.

    • 10/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?

    23 Jun 16 Add public reply

    • 10/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?

    16 Jun 16 Add public reply

    • 10/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?

    16 Jun 16 Add public reply

  27. Brilliant efficient service as always – Please use the box below to give us a reason for your score.

    • 10/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?

    09 Jun 16 Add public reply

  28. The service is fast, efficient and thorough. – Please use the box below to give us a reason for your score.

    • 10/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?

    01 Jun 16 Add public reply

  29. Problem fixed without delay – Please use the box below to give us a reason for your score.

    • 9/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?

    25 May 16 Add public reply

  30. Quite fast turnaround given I used the incorrect channel to request assistance. Problem solved, and reasoning explained behind how it was solved. – Please use the box below to give us a reason for your score.

    • 8/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?

    24 May 16 Add public reply

  31. Paul was very friendly and a knowledgeable guy! Very quick to respond to my emails! – Please use the box below to give us a reason for your score.

    • 10/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?

    18 May 16 Add public reply

    • 7/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?

    13 May 16 Add public reply

  32. Always a prompt response from Jamie. – Please use the box below to give us a reason for your score.

    • 10/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?

    09 May 16 Add public reply

    • 9/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?

    05 May 16 Add public reply

    • 5/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?

    27 Apr 16 Add public reply

    • Person’s avatar

      Thank you Matt for taking the time to score your recent experience with our Technical Services Support team. Please feel free to comment with what influenced your score you provided, so we can improve our service.

      Thank you again.
      --
      James Jury

      James Jury –

  33. Suggested action resolved problem. – Please use the box below to give us a reason for your score.

    • 8/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?

    25 Apr 16 Add public reply

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