Solution took a long time meaning lots of work bypassed CRM system which will cause lots of extra work in the future, numerous calls and screen shares involved just reiterating the same thing it felt like. – Please use the box below to give us a reason for your score.

  • 4/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?

11 May 18 Add public reply

  • Person’s avatar

    Thanks for the time to discuss this ticket this morning. As agreed there are a couple of process tweaks on both our parts which will improve our ability to respond quicker in the future

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    Rowland Dexter
    Managing Director

    QGate Technical Services –