QGate Software Limited Reviews
Based on 560 reviews and 558 ratings our customers rate us 9.1/10.
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prompt response and the issue was resolved – Please use the box below to give us a reason for your score.
- 10/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?
Hafsa Hussain – 24 May 23 – Add public reply
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Thank you very much for answering our survey.
QGate Technical Services –
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- 10/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?
Joe Wheeler – 11 May 23 – Add public reply
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Thank you for answering our survey
QGate Technical Services –
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- 10/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?
Chris Fifield-Smith – 26 Apr 23 – Add public reply
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Thank you for answering our survey
QGate Technical Services –
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Craig was amazing, fixed our issue & even talked us through how to rectify similar issues in the future! – Please use the box below to give us a reason for your score.
- 10/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?
Alex Murphy – 11 Apr 23 – Add public reply
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Thank you very much for answering our survey and kind words.
QGate Technical Services –
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- 10/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?
Jason Donnelly – 05 Apr 23 – Add public reply
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Thank you very much for answering our survey.
QGate Technical Services –
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Working with Oliver, and now Jonathan, has been great. They're communication has been excellent and they've delivered everything I've asked for :) – Please use the box below to give us a reason for your score.
- 8/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?
Adam Vasey – 23 Mar 23 – Add public reply
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Thank you very much for answering our survey
QGate Technical Services –
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Craig is very knowledgeable about the product and our systems, and is always able to assist us when we need it. – Please use the box below to give us a reason for your score.
- 10/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?
Gemma Archer – 14 Mar 23 – Add public reply
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Thank you very much for answering our survey
QGate Technical Services –
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- 10/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?
Joe Wheeler – 02 Mar 23 – Add public reply
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Thank you very much for answering our survey
QGate Technical Services –
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Thank you for your quick and concise answers. – Please use the box below to give us a reason for your score.
- 10/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?
Ben Ware – 07 Feb 23 – Add public reply
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Thank you very much for answering our survey
QGate Technical Services –
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Fast response to all queries and quick resolution – Please use the box below to give us a reason for your score.
- 10/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?
Emma Holland – 01 Feb 23 – Add public reply
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Thank you very much for answering our survey
QGate Technical Services –
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- 10/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?
Jessica Scotney – 31 Jan 23 – Add public reply
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Thank you very much for answering our survey
QGate Technical Services –
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The process could have been easier, back and forth emails are not ideal when trying to sort something out quickly. – Please use the box below to give us a reason for your score.
- 5/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?
Kirsten Lynch – 31 Jan 23 – Add public reply
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Quick response, resolved my issue promptly. – Please use the box below to give us a reason for your score.
- 9/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?
Gemma Archer – 18 Nov 22 – Add public reply
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Thank you very much for answering our survey.
QGate Technical Services –
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Very efficient and quick service. – Please use the box below to give us a reason for your score.
- 10/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?
Ben Ware – 15 Nov 22 – Add public reply
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Thank you very much for answering our survey.
QGate Technical Services –
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Prompt service as always – Please use the box below to give us a reason for your score.
- 10/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?
Paul Nicholas – 19 Oct 22 – Add public reply
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- 10/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?
Jason Donnelly – 14 Oct 22 – Add public reply
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Thank you very much for answering our survey.
QGate Technical Services –
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- 10/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?
Hafsa Hussain – 13 Sep 22 – Add public reply
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Many thanks for answering our survey
QGate Technical Services –
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The request was actioned promptly and in line with the ask – Please use the box below to give us a reason for your score.
- 10/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?
Hafsa Hussain – 09 Aug 22 – Add public reply
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Many thanks for answering our survey
QGate Technical Services –
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- 10/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?
Jason Donnelly – 27 Jul 22 – Add public reply
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Many thanks for answering our survey
QGate Technical Services –
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Work completed very quickly – Please use the box below to give us a reason for your score.
- 10/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?
Alex Morley – 13 Jul 22 – Add public reply
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Many thanks for answering our survey
QGate Technical Services –
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- 10/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?
Jason Donnelly – 09 Jun 22 – Add public reply
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Many thanks for answering our survey
QGate Technical Services –
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Great service from Craig. – Please use the box below to give us a reason for your score.
- 10/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?
Joanne Hawxwell – 08 Jun 22 – Add public reply
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Thank you for answering our survey, and for your comments.
QGate Technical Services –
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quick response – Please use the box below to give us a reason for your score.
- 10/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?
Hafsa Hussain – 06 Jun 22 – Add public reply
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Thank you very much for answering our survey.
QGate Technical Services –
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- 10/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?
Jenny Brady – 18 May 22 – Add public reply
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Thank you very much for answering our survey.
QGate Technical Services –
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The Team helped us resolve several tough to identify issues at the intersection of our customizations and the core product. Appreciate the help as always! – Please use the box below to give us a reason for your score.
- 10/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?
Geoff Lennon – 20 Apr 22 – Add public reply
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Many thanks for answering our survey. Also for your kind comments and support for intelli-CTi
QGate Technical Services –
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Craig was fantastic and has helped me a few times great at breaking it down and helping. – Please use the box below to give us a reason for your score.
- 10/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?
Julie Boyde – 13 Apr 22 – Add public reply
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Thank you for the kind words and taking the time to complete our survey.
QGate Technical Services –
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Prompt response and friendly service – Please use the box below to give us a reason for your score.
- 10/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?
Hafsa Hussain – 28 Mar 22 – Add public reply
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Thank you for your time completing the feedback and for your kind response.
QGate Technical Services –
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A prompt and efficient response to my query. Craig Frayne was very helpful with easy guidance to resolve my issue. Great service, thank you. – Please use the box below to give us a reason for your score.
- 10/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?
Donna Hadley – 25 Mar 22 – Add public reply
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Thank you for the kind words and taking the time to complete our survey.
QGate Technical Services –
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Fast response time, responses are valid, there is follow up. – Please use the box below to give us a reason for your score.
- 10/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?
Kiym Ward – 23 Mar 22 – Add public reply
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Many thanks for answering our survey and also for your kind comments which are very much appreciated
QGate Technical Services –
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I do not think that the problem we experienced was really resolved since it was random and has not returned the ticket was cancelled. So it may return? There a few things that do not make using the program as flexible we would like. For example: Submitted a request for a quote to add the Priority Field in the Intelli_CTi Call Wrapup screen. The quote was too expensive for what seems to be a simple customization or something that should be an option for the customers (add fields). Unable to print print a report for the call history. Things that perhaps should be standard with the program. – Please use the box below to give us a reason for your score.
- 5/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?
Raymond Roman – 23 Mar 22 – Add public reply
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Many thanks for responding to our survey your comments are noted and we will be in touch to discuss further
QGate Technical Services –
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Quick response. Great communication. – Please use the box below to give us a reason for your score.
- 10/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?
Samantha Cardwell – 22 Mar 22 – Add public reply
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Thank you for taking the time to complete our survey.
QGate Technical Services –
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Support could not solve the challenge or did not know how. With a little more effort googling, we were able to solve the challenge ourselves. Why your support didn't come up with the idea, I don't understand. At this point, I have to ask the customer why they pay money to QGate for support and then still have to solve it themselves. – Please use the box below to give us a reason for your score.
- 1/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?
Martin Eberhardt – 16 Mar 22 – Add public reply
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Thank you for taking the time to complete our survey and to supply further feedback on our follow up, we take all feedback seriously and recognise that this time we were not able to achieve the level of support that you expected. We hope this is different next time.
QGate Technical Services –
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Paul & Paul were a massive help once we got on a teams call and was able to screen share. Thanks Guys! – Please use the box below to give us a reason for your score.
- 10/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?
Adam Bristow – 16 Mar 22 – Add public reply
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Many thanks for answering our survey and for the very kind words which are most appreciated
QGate Technical Services –
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Very helpful and supportive through to resolution. Thanks again! – Please use the box below to give us a reason for your score.
- 10/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?
Monique Pepper – 14 Mar 22 – Add public reply
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Many thanks for answering our survey and for the very kind words they are most apricated
QGate Technical Services –
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Oliver was fantastic, knowledgeable and very helpful. – Please use the box below to give us a reason for your score.
- 10/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?
Donna Barker – 10 Mar 22 – Add public reply
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Thank you for taking the time to share your feedback,
QGate Technical Services –
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Support was very quick to help us manage the set-up of a new Q Gate Server for our organization when we started to receive issue reports from our users. Thanks! – Please use the box below to give us a reason for your score.
- 10/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?
Geoff Lennon – 03 Mar 22 – Add public reply
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Many thanks for answering our Survey and for your very kind words it is most appreciated
QGate Technical Services –
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- 10/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?
Jason Donnelly – 02 Mar 22 – Add public reply
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Thank you very much for answering our survey.
QGate Technical Services –
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Always quick to respond and give helpful advise to resolve the issue. – Please use the box below to give us a reason for your score.
- 10/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?
Jonathan Heyden – 16 Feb 22 – Add public reply
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Many thanks for answering our survey, also for your kind words they are most appreciated.
QGate Technical Services –
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Unlikely to know anyone who needs your service. – Please use the box below to give us a reason for your score.
- 7/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?
Karen Vyse – 10 Feb 22 – Add public reply
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We get responses in a timely manner and the logs we send are investgiated. – Please use the box below to give us a reason for your score.
- 9/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?
Marcos Orfila – 04 Feb 22 – Add public reply
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Many thanks for answering our survey
QGate Technical Services –
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Craig is super knowledgeable and always offers loads of detail when tackling issues within Infor. – Please use the box below to give us a reason for your score.
- 10/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?
Joanne Hawxwell – 25 Jan 22 – Add public reply
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Many thanks for your kind words and answering our Survey.
QGate Technical Services –
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The solution came on time and the results on-point. There was no need for back-and-forth as its common with some solution – Please use the box below to give us a reason for your score.
- 9/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?
Patrick Okoh – 24 Jan 22 – Add public reply
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Many thanks for answering our Survey and for the comments provided
QGate Technical Services –
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The response from QGate Technical team was prompt and provided a detailed response to my question. – Please use the box below to give us a reason for your score.
- 10/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?
Hafsa Hussain – 17 Jan 22 – Add public reply
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Many thanks for your kind words while answering our Survey.
QGate Technical Services –
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Oliver was extremely helpful and insightful with the issue in hand. He immediately assisted and resolved the issue that was experienced. – Please use the box below to give us a reason for your score.
- 10/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?
Wil Marshall – 14 Jan 22 – Add public reply
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Thank you for completing our survey and for the kind words.
QGate Technical Services –
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- 9/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?
Kris Halsrud – 05 Jan 22 – Add public reply
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Many thanks for answering our Survey
QGate Technical Services –
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A rapid response from Samuel Boxall who clearly went out of his way to answer our question in a comprehensive manner - thank you! – Please use the box below to give us a reason for your score.
- 10/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?
Paul Muggelton – 22 Dec 21 – Add public reply
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Many thanks for answering our survey and for your kind comments
QGate Technical Services –
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Very Quick Response to Issue / Quick Path to Resolution – Please use the box below to give us a reason for your score.
- 8/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?
Geoff Lennon – 16 Dec 21 – Add public reply
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Many thanks for answering our survey and kind comments
QGate Technical Services –
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- 9/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?
Alex Lui – 15 Dec 21 – Add public reply
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Many thanks for answering our survey
QGate Technical Services –
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Excellent Customer Service – Please use the box below to give us a reason for your score.
- 10/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?
Kiym Ward – 14 Dec 21 – Add public reply
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Many thanks for answering our survey and for your very kind comments
QGate Technical Services –
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QGate responded to my query quickly and resolved it. – Please use the box below to give us a reason for your score.
- 10/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?
Hafsa Hussain – 24 Nov 21 – Add public reply
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Many thanks for answering our survey
QGate Technical Services –
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