I wouldn't base my recommendation on the recent service per se, but on the consistent record of timely, pertinent and accurate answers to all of my questions over a number of years. I am always happy to recommend QGate as I know they will look after anyone I sent their way. – Please use the box below to give us a reason for your score.

• 10/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?

• 10/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?

the recent support I received was excellent, the team resolved my issue in timely & efficient manner – Please use the box below to give us a reason for your score.

• 10/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?

i don't really discuss CRM with my friends & my colleagues already use it! However if I did then I would actually score you 10 for your prompt assistance & resolution of my CRM issue – Please use the box below to give us a reason for your score.

• 0/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?

Always impressed with Qgate software, their friendliness and professionalism on the phone as well as their level of knowledge. Paul's always keen to help when it comes to CTI and has been instrumental in the past in his assistance with getting to the bottom of the issues we've had with it. – Please use the box below to give us a reason for your score.

• 10/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?

Found Paul was very helpful – Please use the box below to give us a reason for your score.

• 9/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?

Fault was resolved – Please use the box below to give us a reason for your score.

• 10/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?

• 9/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?

• 8/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?

Fast, efficient and reliable. – Please use the box below to give us a reason for your score.

• 10/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?

Initial response was good. The work needed a few iterations. Was chased up to confirm close of ticket but few minor changes were needed. Overall happy. – Please use the box below to give us a reason for your score.

• 7/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?

Very helpful and friendly support – Please use the box below to give us a reason for your score.

• 9/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?

Prompt and detailed response in resolving my issue. – Please use the box below to give us a reason for your score.

• 10/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?

The support provided was clear and precise, unfortunately getting to the stage where I was "allowed" to ask for support was very laborious and unhelpful. – Please use the box below to give us a reason for your score.

• 5/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?

Very quick and informative responses! – Please use the box below to give us a reason for your score.

• 10/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?

very helpful and prompt – Please use the box below to give us a reason for your score.

• 9/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?

small request however the team responded very quickly and followed up with confirmation email – Please use the box below to give us a reason for your score.

• 8/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?

The time difference between US and UK is challenging when you have an issue in the afternoon US time and we have to wait until the next day for a response. – Please use the box below to give us a reason for your score.

• 9/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?

• 9/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?

Lots of good suggestions to resolve issues – Please use the box below to give us a reason for your score.

• 10/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?

Quick and accurate response that resolved the issue completely – Please use the box below to give us a reason for your score.

• 10/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?

excellent help. – Please use the box below to give us a reason for your score.

• 10/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?

Great software and customer service – Please use the box below to give us a reason for your score.

• 10/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?

very helpful and quick to respond – Please use the box below to give us a reason for your score.

• 10/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?

Fast, efficient and knowledgeable. – Please use the box below to give us a reason for your score.

• 10/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?

quick response, to the point, solves the problem – Please use the box below to give us a reason for your score.

• 10/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?

So far we have received excellent service. All questions asked handle efficiently and also a positive solution. – Please use the box below to give us a reason for your score.

• 9/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?

Always receive prompt responses whenever I log issues. – Please use the box below to give us a reason for your score.

• 10/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?

Prompt response to my enquiry and efficient solution to the issue. Friendly and courteous treatment. Overall great service and reliability. – Please use the box below to give us a reason for your score.

• 9/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?