QGate Software Limited Reviews

1. • 10/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?

   Daniel Court – 08/01/2018 – Add public reply
2. very prompt attempt to resolve issues – Please use the box below to give us a reason for your score.

   • 10/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?

   Mark Davis – 02/01/2018 – Add public reply
3. good service – Please use the box below to give us a reason for your score.

   • 10/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?

   Luis Marin – 20/12/2017 – Add public reply
4. Advice and recommendations were timely and effective. A lot of effort provided in analysing the issue – Please use the box below to give us a reason for your score.

   • 8/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?

   Thomas Todd – 19/12/2017 – Add public reply
5. • 9/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?

   Angie Wong – 14/12/2017 – Add public reply
6. • 7/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?

   Cara Low – 08/12/2017 – Add public reply
7. • 10/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?

   Hugo Galindo – 19/11/2017 – Add public reply
8. Paul is very friendly and helpful. – Please use the box below to give us a reason for your score.

   • 9/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?

   Angie Wong – 09/11/2017 – Add public reply
9. Great service, kept on top of the issue, swiftly resolved. – Please use the box below to give us a reason for your score.

   • 9/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?

   Caroline Kelsey – 03/11/2017 – Add public reply
10. very specific and accurate resolution, delivered very quickly. – Please use the box below to give us a reason for your score.

    • 10/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?

    Christopher McKiernan – 23/10/2017 – Add public reply
11. • 9/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?

    Ian Butler – 16/10/2017 – Add public reply
12. Pleased with the speed that the issue was resolved. – Please use the box below to give us a reason for your score.

    • 8/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?

    Brian Langford – 06/10/2017 – Add public reply
13. professional and quick support; friendly employees; good Service; good communication – Please use the box below to give us a reason for your score.

    • 10/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?

    Thomas Aussem – 22/09/2017 – Add public reply
14. • 8/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?

    Julie Ozturk – 22/09/2017 – Add public reply
15. Service has been very good but as we the issue is still a work in progress event – Please use the box below to give us a reason for your score.

    • 8/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?

    Thomas Todd – 22/09/2017 – Add public reply
16. Quick and speedy reply – Please use the box below to give us a reason for your score.

    • 10/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?

    James Campbell – 20/09/2017 – Add public reply
17. Quick response and Resolution – Please use the box below to give us a reason for your score.

    • 10/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?

    Zaid Mahmood – 18/09/2017 – Add public reply
18. • 9/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?

    Allan Sison – 22/08/2017 – Add public reply
19. Paul was very patient and helpful & took it into consideration that I'm a technophobe. – Please use the box below to give us a reason for your score.

    • 8/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?

    Louise Thompson – 18/08/2017 – Add public reply
20. • 10/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?

    Una Cassidy – 15/08/2017 – Add public reply
21. Support Team always very responsive and really trying to go to the bottom of the issue – Please use the box below to give us a reason for your score.

    • 9/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?

    Aurelie Zahm – 10/08/2017 – Add public reply
22. Great professional service, and resolved very quickly! – Please use the box below to give us a reason for your score.

    • 10/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?

    Dave Allen – 08/08/2017 – Add public reply
23. Excellent support, we were having issues getting the software to run on our environment and the support was amazing, thank you Paul. they stayed with us until it ran smoothly – Please use the box below to give us a reason for your score.

    • 10/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?

    Hesham Tahoun – 30/07/2017 – Add public reply
24. Quick response, easy to resolve the issue. – Please use the box below to give us a reason for your score.

    • 8/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?

    Caroline Kelsey – 26/07/2017 – Add public reply
25. • 9/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?

    Devendra Gupta – 19/07/2017 – Add public reply
26. Super happy with the new support contract. All members of staff we have spoken to are knowledgeable and go that extra mile for us. This is a complete black and white contrast compared to our previous support company. Looking forward to continued maintenance and support. I think an appropriate reward for the staff being so cool, is free drinks paid for by the company every Friday for the rest of the year ;) :P – Please use the box below to give us a reason for your score.

    • 10/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?

    Mark Berry – 14/07/2017 – Add public reply
27. Yuge thanks for such bigly support! – Please use the box below to give us a reason for your score.

    • 10/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?

    Dale Rolley – 13/07/2017 – Add public reply
28. • 10/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?

    Jan Sawade – 13/07/2017 – Add public reply
29. As usual the response was quick, solved the issue and was dealt with in a professional manner. – Please use the box below to give us a reason for your score.

    • 10/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?

    Colin Richmond – 07/07/2017 – Add public reply
30. Very prompt response and follow-up even at the trial duration – Please use the box below to give us a reason for your score.

    • 8/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?

    Madhan Mohan – 06/07/2017 – Add public reply
31. The answer and the resolution has been perfect and very quick. – Please use the box below to give us a reason for your score.

    • 10/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?

    Ignacio Aguirre – 28/06/2017 – Add public reply
32. I logged an issue which needed to be looked at very quickly and I had a prompt helpful response from QGate which resolved my issue. I guess from Support that's what you need ! :) – Please use the box below to give us a reason for your score.

    • 8/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?

    Malisa Alam – 23/06/2017 – Add public reply
33. Marc is very patient, he clearly explains everything he does and give clear instructions for me how to action anything that needs to be actioned on our end. Good skills, very good communicator, easy to work with him. Thanks. – Please use the box below to give us a reason for your score.

    • 10/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?

    Adrienn Lantos – 15/06/2017 – Add public reply
34. Oliver is always very responsive and the follow-up provided is always spot-on. – Please use the box below to give us a reason for your score.

    • 9/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?

    Aurelie Zahm – 09/06/2017 – Add public reply
35. • 10/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?

    Una Cassidy – 07/06/2017 – Add public reply
36. Paul was very helpful, the service was great and he was very friendly. Helped me solve an issue quickly and efficiently. – Please use the box below to give us a reason for your score.

    • 9/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?

    Matthew Roberts – 06/06/2017 – Add public reply
37. Fast Response. – Please use the box below to give us a reason for your score.

    • 10/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?

    Zaid Mahmood – 02/06/2017 – Add public reply
38. • 10/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?

    Manisha Halai – 24/05/2017 – Add public reply
39. I had a really quickly answer and could solve my problem . – Please use the box below to give us a reason for your score.

    • 8/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?

    Luis Arias – 19/05/2017 – Add public reply
40. Upon escalating the issue QGate was prompt to get back to me. The explanation of resolving the issue was broken down in a simple way that is easy to understand and the content covered everything so didn't have to go back and forth to obtain information. – Please use the box below to give us a reason for your score.

    • 8/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?

    Malisa Alam – 17/05/2017 – Add public reply
41. Quick response and answered my query with no issues, problem solved within ten minutes! – Please use the box below to give us a reason for your score.

    • 9/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?

    Caroline Kelsey – 16/05/2017 – Add public reply
42. Always quick to respond. – Please use the box below to give us a reason for your score.

    • 10/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?

    Ryan Pennett – 12/05/2017 – Add public reply
43. • 10/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?

    Steve Luckett – 08/05/2017 – Add public reply
44. The team were very thorough and we were eventually able to get to the bottom of the problem! – Please use the box below to give us a reason for your score.

    • 10/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?

    Lyndsay Leckie – 21/04/2017 – Add public reply
45. support team is very helpful and efficient. Maintained great communication when issue was raised and followed up on numerous occasions to ensure issue was resolved – Please use the box below to give us a reason for your score.

    • 10/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?

    Holly Rackham – 20/04/2017 – Add public reply
46. • 9/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?

    Shahram Bagherzadeh – 20/04/2017 – Add public reply
47. Had to wait a day for a call back but otherwise it was all good. – Please use the box below to give us a reason for your score.

    • 8/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?

    Chris Gillie – 19/04/2017 – Add public reply
48. • 10/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?

    Manisha Halai – 12/04/2017 – Add public reply
49. Responsive, good follow-up (Oliver emailed after my holidays to check that I'd seen his email) and really knowledgeable – Please use the box below to give us a reason for your score.

    • 9/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?

    Aurelie Zahm – 05/04/2017 – Add public reply
50. • 10/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?

    John Brown – 05/04/2017 – Add public reply

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