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QGate Software Limited Reviews

Based on 568 reviews and 566 ratings our customers rate us 9.1/10.

The response from QGate Technical team was prompt and provided a detailed response to my question. – Please use the box below to give us a reason for your score.

  • 10/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?

17 Jan 22

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Many thanks for your kind words while answering our Survey.

QGate Technical Services –

Oliver was extremely helpful and insightful with the issue in hand. He immediately assisted and resolved the issue that was experienced. – Please use the box below to give us a reason for your score.

  • 10/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?

14 Jan 22

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Thank you for completing our survey and for the kind words.

QGate Technical Services –

  • 9/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?

05 Jan 22

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QGate Technical Services –

A rapid response from Samuel Boxall who clearly went out of his way to answer our question in a comprehensive manner - thank you! – Please use the box below to give us a reason for your score.

  • 10/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?

22 Dec 21

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QGate Technical Services –

Very Quick Response to Issue / Quick Path to Resolution – Please use the box below to give us a reason for your score.

  • 8/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?

16 Dec 21

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Many thanks for answering our survey and kind comments

QGate Technical Services –

  • 9/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?

15 Dec 21

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QGate Technical Services –

Excellent Customer Service – Please use the box below to give us a reason for your score.

  • 10/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?

14 Dec 21

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Many thanks for answering our survey and for your very kind comments

QGate Technical Services –

QGate responded to my query quickly and resolved it. – Please use the box below to give us a reason for your score.

  • 10/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?

24 Nov 21

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QGate Technical Services –

The support from Qgate has been exceptional, Oliver has been incredibly helpful in not only resolving this query, but many of our historical ones too. – Please use the box below to give us a reason for your score.

  • 10/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?

09 Nov 21

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QGate Technical Services –

Responded very quickly – Please use the box below to give us a reason for your score.

  • 10/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?

08 Nov 21

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QGate Technical Services –

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QGate Technical Services –

Excellent support from Jonathan – Please use the box below to give us a reason for your score.

  • 10/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?

04 Nov 21

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QGate Technical Services –

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QGate Technical Services –

Excellent support – Please use the box below to give us a reason for your score.

  • 10/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?

04 Nov 21

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QGate Technical Services –

Response is quick and solution provided makes sense – Please use the box below to give us a reason for your score.

  • 10/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?

18 Oct 21

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QGate Technical Services –

  • 9/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?

05 Oct 21

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QGate Technical Services –

  • 10/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?

26 Sep 21

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QGate Technical Services –

  • 9/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?

02 Sep 21

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QGate Technical Services –

Very responsive and thorough in resolving the issues. – Please use the box below to give us a reason for your score.

  • 8/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?

01 Sep 21

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QGate Technical Services –

Great friendly service – Please use the box below to give us a reason for your score.

  • 10/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?

12 Aug 21

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Many thanks for answering our survey and for the kind words they are most appreciated

QGate Technical Services –

  • 10/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?

28 Jul 21

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QGate Technical Services –

  • 10/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?

06 Jul 21

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QGate Technical Services –

The level of support is excellent. Craig is very patient with us and always solves our queries on the first call. – Please use the box below to give us a reason for your score.

  • 10/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?

06 Jul 21

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QGate Technical Services –

Very quick / helpful response from the Support Team. MSFT introduced a breaking change and the Q Gate Team was quick to deliver a patch that resolved the issue for us. – Please use the box below to give us a reason for your score.

  • 8/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?

28 Jun 21

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QGate Technical Services –

always quick to respond with help when needed. – Please use the box below to give us a reason for your score.

  • 10/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?

24 Jun 21

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Many thanks for answering our survey also for your kind comments they are most appreciated

QGate Technical Services –

The response time was excellent – Please use the box below to give us a reason for your score.

  • 10/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?

23 Jun 21

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Many thanks for answering our survey and also for the kind comments they are most appreciated

QGate Technical Services –

Paul was very helpful and was very quick to answer my question. I can't fault the service! – Please use the box below to give us a reason for your score.

  • 10/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?

16 Jun 21

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Many thanks for answering our Survey James and also for your kind comments they are most appreciated

QGate Technical Services –

Support kept us informed with the progress of the ticket, pleasure as always. – Please use the box below to give us a reason for your score.

  • 10/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?

14 Jun 21

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Many thanks for answering our survey also for your kind comments and patience

QGate Technical Services –

A nice quick resolution with a follow up from Paul – Please use the box below to give us a reason for your score.

  • 10/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?

09 Jun 21

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Many thanks for answering our survey and for your kind comments

QGate Technical Services –

  • 10/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?

19 May 21

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Many thanks for answering our survey most appreciated

QGate Technical Services –

  • 10/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?

10 May 21

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Many thanks for answering our survey

QGate Technical Services –

  • 10/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?

29 Apr 21

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QGate Technical Services –

very helpful and supportive – Please use the box below to give us a reason for your score.

  • 10/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?

27 Apr 21

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QGate Technical Services –

  • 10/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?

21 Apr 21

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QGate Technical Services –

The support has been great. They have relentlessly made effort to resolve the issue. Great support received. – Please use the box below to give us a reason for your score.

  • 8/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?

20 Apr 21

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QGate Technical Services –

Very quick and professional response. Thank you – Please use the box below to give us a reason for your score.

  • 10/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?

09 Apr 21

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Many thanks for answering the survey and for the kind words most appreciated

QGate Technical Services –

The Technician Mohammed as always was very professional and more importantly very friendly and accommodating to the way we work which isn't always straightforward. It is always a delight to work with him and really all Qgate staff. – Please use the box below to give us a reason for your score.

  • 10/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?

08 Apr 21

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Thank you for responding to our survey.

Appreciate the kind words!

QGate Technical Services –

  • 10/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?

06 Apr 21

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Many thanks for answering our survey it is most appreciated

QGate Technical Services –

We are still evaluating the software from a user perspective at this point so I can't give you a 10 overall. With that said, however, your support staff is very helpful, easy to work with and good about returning emails. I can see where it would be more helpful to have expanded support hours for emergencies for customers not in your GMT time zone. – Please use the box below to give us a reason for your score.

  • 8/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?

24 Mar 21

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Hi Brian

Many thanks for answering our survey and for your comments on Support we can be contacted via our US phone numbers where our US representative will try to assist you when it is out of GMT hours.

QGate Technical Services –

  • 10/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?

23 Mar 21

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QGate Technical Services –

Paul went above and beyond to help diagnose and resolve the issue, as well as being really polite and pleasant on the phone! – Please use the box below to give us a reason for your score.

  • 10/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?

15 Mar 21

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Many thanks for answering our survey also for your kind words which are most appreciated

QGate Technical Services –

As usual, QGate Support was timely and even though the issue was not in in QGate software, they assisted in leading us to a positive resolution. – Please use the box below to give us a reason for your score.

  • 8/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?

11 Mar 21

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Many thanks for answering our survey and for your kind words they are most appreciated

QGate Technical Services –

Paul Barnes always provides me with quick, accurate answers – Please use the box below to give us a reason for your score.

  • 10/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?

04 Mar 21

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Many thanks for answering our survey and for your kind comments they are most appreciated

QGate Technical Services –

Thanks for the speedy and helpful response – Please use the box below to give us a reason for your score.

  • 10/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?

04 Mar 21

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many thanks for your comments on this case

QGate Technical Services –

Quick response and Oliver took time to investigate when I know he was busy on other things – Please use the box below to give us a reason for your score.

  • 10/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?

04 Mar 21

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Many thanks for answering our survey and for your kind comments

QGate Technical Services –

  • 9/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?

24 Feb 21

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Many thanks for answering our survey

QGate Technical Services –

  • 10/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?

24 Feb 21

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Many thanks for answering our survey

QGate Technical Services –

The support team was highly responsive, consistently ensuring that we progressed through any identified issues - always confirming whether or not our issues or concerns were addressed to our satisfaction or otherwise resolved. They were timely and consistently met their commitments in our upgrade process. – Please use the box below to give us a reason for your score.

  • 9/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?

08 Feb 21

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Many thanks for answering our survey and for the kind comments they are most appreciated

QGate Technical Services –

The Qgate support team have been invaluable to me doing my work. They are always pleasant, helpful and always ready to jump on a call when needed even on very short notice. – Please use the box below to give us a reason for your score.

  • 9/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?

08 Jan 21

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Many thanks for answering our survey and also for your kind comments they are most appreciated

QGate Technical Services –

  • 9/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?

26 Nov 20

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THank you for answering our survey

QGate Technical Services –

- quick response; - allways willing to resolve the problem; - acts like a partner; - thinks along. – Please use the box below to give us a reason for your score.

  • 10/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?

26 Nov 20

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Many thanks for answering our survey and also for your kind and positive words

QGate Technical Services –

Always satisfied with the response from the technical team in regards to any issues that come up with Paribus. – Please use the box below to give us a reason for your score.

  • 8/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?

17 Nov 20

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Many thanks for answering our survey and for your kind comments

QGate Technical Services –

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