We are still evaluating the software from a user perspective at this point so I can't give you a 10 overall. With that said, however, your support staff is very helpful, easy to work with and good about returning emails. I can see where it would be more helpful to have expanded support hours for emergencies for customers not in your GMT time zone. – Please use the box below to give us a reason for your score.

  • 8/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?

24 Mar 21 Add public reply

  • Person’s avatar

    Hi Brian

    Many thanks for answering our survey and for your comments on Support we can be contacted via our US phone numbers where our US representative will try to assist you when it is out of GMT hours.

    QGate Technical Services –