QGate Software Limited Reviews
Por medio de 569 valoraciones y 567 calificaciones, nuestros clientes nos valoran 9.1/10.
- 10/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?
William Beasley – 14 Mar 17
- 10/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?
Manisha Halai – 06 Mar 17
good attempt to resolve solution, followed up and clear communication – Please use the box below to give us a reason for your score.
- 10/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?
Una Cassidy – 03 Mar 17
- 10/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?
Ian McKee – 17 Feb 17
Prompt, helpful and knowledgeable service. – Please use the box below to give us a reason for your score.
- 9/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?
Christopher McKiernan – 14 Feb 17
Paul was very helpful and was being patient to help solve out our connection issue. – Please use the box below to give us a reason for your score.
- 9/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?
Alvin Wu – 14 Feb 17
Software didn't work for us so but support given when testing was good so no complaints about that – Please use the box below to give us a reason for your score.
- 5/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?
Lorna – 13 Feb 17
Thank you for taking the time to leave feedback. It is unfortunate on this occasion our product could not meet your requirements. Sometimes we are constrained by the CRM product capabilities we integrate with, which unfortunately was the case in this instance
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QGate intelli-CTi Product Manager
QGate Technical Services –
Always efficient, thorough and competent. – Please use the box below to give us a reason for your score.
- 10/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?
Jayne Young – 10 Feb 17
Oliver and Marc have been very helpful in getting our issue resolved. Always contactable and provided regular updates. – Please use the box below to give us a reason for your score.
- 10/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?
John Brown – 09 Feb 17
Your response to my questions was timely and had the relevant information. I have had little to do with your company other than purchasing software licenses so cannot comment further than this I am afraid. The service was good. – Please use the box below to give us a reason for your score.
- 7/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?
Craig Hill – 09 Feb 17
- 10/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?
Ian Luckett – 30 Jan 17
- 10/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?
Manisha Halai – 30 Jan 17
Query sent on 06/01/2017 @ 12:03 - Follow up to query (via email) was completed by Q Gate on 24/01/2017. Not Good Enough – Please use the box below to give us a reason for your score.
- 0/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?
James Hughes – 24 Jan 17
Hi James,
Thank you for talking the time to talk to me. As I stated, I do apologise that we let you down on this occasion. It was indeed, as you say, human error. We do usually have safeguards in place, to prevent us missing any support communications but we have recently made some internal changes and the alerts have not yet been put back in place - we have increased the priority to do so.
Should you encounter any issues with turnaround times of support, please feel free to let your account manager or myself know.
Regards
James Jury
James Jury –
- 10/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?
Adulai Sow – 23 Jan 17
Paul the support engineer was very helpful. – Please use the box below to give us a reason for your score.
- 7/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?
Narender Rajan – 23 Jan 17
Quick advice and problem solved – Please use the box below to give us a reason for your score.
- 10/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?
Jacob Ingram – 13 Jan 17
Paul was very pleasant & helpful – Please use the box below to give us a reason for your score.
- 9/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?
Keri McGivern – 13 Jan 17
Response is fast and it can resolve the problem quickly. – Please use the box below to give us a reason for your score.
- 9/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?
Clement Chong – 16 Dec 16
- 10/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?
John Brown – 14 Dec 16
The QGate team has always been very helpful – Please use the box below to give us a reason for your score.
- 10/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?
Chris Bunyan – 09 Dec 16
Powerful product and excellent support. – Please use the box below to give us a reason for your score.
- 9/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?
Maged El Hadidy – 07 Dec 16
Helpful service as always – Please use the box below to give us a reason for your score.
- 10/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?
Trevor Allen – 06 Dec 16
- 10/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?
Brett Harvey – 25 Nov 16
- 10/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?
Manisha Halai – 24 Nov 16
- 10/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?
Harry Sham – 16 Nov 16
Very fast and friendly, efficient response. – Please use the box below to give us a reason for your score.
- 8/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?
Almi Cilliers – 06 Oct 16
Prompt Response Understood Query Asked relevant question on first contact – Please use the box below to give us a reason for your score.
- 10/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?
Prakash Khimji – 29 Sep 16
Always been eased with the support response. – Please use the box below to give us a reason for your score.
- 10/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?
Ian Luckett – 26 Sep 16
Suport was fast and efficient, resolved our client's issue in a very quick timeframe. Very happy with the fix provided. – Please use the box below to give us a reason for your score.
- 10/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?
Jake Mitchell – 23 Sep 16
My issue was resolved but I don't know how. I am not sure about emailing people to fix there own IT issue? Jamie however was really good. – Please use the box below to give us a reason for your score.
- 8/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?
Jason Weafer – 08 Sep 16
Excellent support provided quickly – Please use the box below to give us a reason for your score.
- 10/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?
Chris Henry – 02 Sep 16
- 10/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?
Manisha Halai – 01 Sep 16
Always receive a fast and efficient service. – Please use the box below to give us a reason for your score.
- 10/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?
Jayne Young – 30 Aug 16
- 10/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?
Jane Wilmshurst – 30 Aug 16
Excellent result as always – Please use the box below to give us a reason for your score.
- 10/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?
Trevor Allen – 25 Aug 16
Paul was very quick and efficient in coming back to me. He was very patient and understanding when I didn't understand something. – Please use the box below to give us a reason for your score.
- 10/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?
Jade Barrett – 24 Aug 16
- 7/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?
Jill Parker – 24 Aug 16
- 9/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?
Nathan Vick – 22 Aug 16
friendly reactive support. What more shall I say. – Please use the box below to give us a reason for your score.
- 10/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?
Jan Sawade – 22 Aug 16
Prompt service, work done well. – Please use the box below to give us a reason for your score.
- 10/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?
Andrew Allen – 17 Aug 16
Thank you for taking the time to complete our survey, your feedback is greatly appreciated.
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QGate Technical Services
QGate Technical Services –
The usual prompt action and speedy resolution to our issue. – Please use the box below to give us a reason for your score.
- 10/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?
Kevin Cousins – 09 Aug 16
- 4/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?
Justin McCullagh – 09 Aug 16
Very helpful advice – Please use the box below to give us a reason for your score.
- 8/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?
Tony Kingston – 28 Jul 16
Very fast and on the point support. – Please use the box below to give us a reason for your score.
- 10/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?
Hartog Elands – 27 Jul 16
Very quick response from technical support. Very knowledgeable and helpful throughout installation and configuration. – Please use the box below to give us a reason for your score.
- 10/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?
Chris Henry – 21 Jul 16
Swift reply and quick to update me on what was going on. Problem was resolved and explained. – Please use the box below to give us a reason for your score.
- 10/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?
Nick Polley – 21 Jul 16
- 10/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?
Manisha Halai – 18 Jul 16
Support is offered in a timely and professional manner and there is a real depth of knowledge. – Please use the box below to give us a reason for your score.
- 10/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?
Nathan Vick – 15 Jul 16
- 8/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?
Ana Bescos – 30 Jun 16
Thank you for completing our survey.
Please let us know what we can do to provide better service in the future.
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QGate Technical Services
QGate Technical Services –
Logged a support call for our client where we received regular updates and follow ups from the support technician. We were provided updated resolutions from the technician despite already providing a solution to resolve the issue which was much appreciated. – Please use the box below to give us a reason for your score.
- 8/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?
Shilen Khimani – 27 Jun 16
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Valoraciones fiables
CustomerSure presenta estas valoraciones de forma independiente en nombre de QGate Software Limited, la cual desea mostrar las auténticas opiniones de sus clientes.