QGate support quickly found the cause of the issue and told us how to fix to our Production issue. The only thing that should be improved is that the first person that answered my call told me that I could be contacted on Monday, which is not appropriate when a customer is calling because of a production issue that is preventing users to work. In such a situation, I would expect the answer to be that a QGate Support representative would contact me in a few minutes. – Please use the box below to give us a reason for your score.
- 8/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?
Marcos Orfila – 27 Apr 20 – Add public reply