Qgate are very friendly and I do get the information eventually. Sometimes I am a little surprised that quite basic administration questions like sharing PDQs with other users took over 24 hours to resolve, which was a little frustrating. – Please use the box below to give us a reason for your score.
- 7/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?
Martin Davies – 10 Dec 14
Thank you for taking the time to leave feedback.
We have identified a knowledge gap around the management of groups and in this example, less familiar terminology used, added confusion. Additional training sessions have now taken place across the team to make sure we can promptly provide you with a more informed answer.
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QGate Technical Services
QGate Technical Services –