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had an issue with disappearing CRM and was sent a long list of things that I had to check. The instructions were not as clear as I would like and some impossible (e.g. Disable antivirus software ) a remote session had to follow. I would prefer remote session immediately to save time. – Please use the box below to give us a reason for your score.

  • 5/10 – On that basis, how likely is it that you would recommend us to a friend or colleague?

19 Jan 15

Person’s avatar

Thank you for taking the time to leave feedback.

We do take the approach to clarify the situation and provide possible common fixes on the first response to attempt to accelerate resolution. We are always happy to follow up with a remote session to investigate further, which I am glad resolved your issue.

James Jury

James Jury –